Consumer Policy
Your Rights & Our Commitments
Quality Assurance
100% Quality Check
Secure Shopping
SSL Protected
24/7 Support
Always Here to Help
Our Commitments
At Jadon Enterprises, we are committed to providing you with the best shopping experience. Our consumer policy ensures transparency, fairness, and customer satisfaction.
Product Quality:
- All products undergo quality checks before dispatch
- Authentic products from authorized suppliers
- Accurate product descriptions and images
- Size charts and detailed specifications provided
Pricing Transparency:
- No hidden charges or surprise fees
- Clear breakdown of costs (product + shipping + taxes)
- Price matching and best deals guaranteed
- Regular discounts and promotional offers
Return & Refund Policy
We believe in customer satisfaction and offer a comprehensive return policy:
14-Day Return Window
Return any item within 14 days of delivery for a full refund.
Free Pickup
We arrange free pickup from your doorstep for returns.
Multiple Refund Options
Choose between original payment method or store credit.
No Questions Asked
Simple return process with minimal documentation.
Delivery Standards
We maintain high delivery standards to ensure your satisfaction:
Delivery Timeframes:
- Metro Cities: 2-3 business days
- Tier 2 Cities: 3-5 business days
- Remote Areas: 5-7 business days
- Express Delivery: 1-2 business days (additional charges)
Delivery Features:
- Real-time order tracking
- SMS updates at every stage
- Contactless delivery option
- Flexible delivery time slots
Data Protection
Your privacy and data security are our top priorities:
Personal Information:
- We never share your personal data with third parties
- Secure SSL encryption for all transactions
- Your payment information is never stored
Account Security:
- Strong password requirements
- Two-factor authentication available
- Regular security audits
Customer Support
We provide comprehensive customer support through multiple channels:
Phone: 09352945625
Email: tribhuwan943125@gmail.com
Live Chat: Available 24/7
WhatsApp: 09352945625
Quality Assurance
We maintain strict quality standards for all our products:
- All products are sourced from authorized suppliers
- Quality checks at multiple stages
- Authenticity guaranteed
- Regular supplier audits
- Customer feedback integration
Our Promise: We are committed to providing you with the best shopping experience, quality products, and exceptional customer service. Your satisfaction is our priority.